Effective Date: 15/06/2023
Welcome to phuketexplore.com. These terms and conditions (“Terms”) govern your use of our website and the services offered by Phuket Explore (“we” or “us”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or book any tours or excursions.
- Booking and Payment
1.1 Tour Bookings: By booking a tour or excursion through our website, you acknowledge that you are at least 18 years old and have the legal authority to enter into a contract.
1.2 Pricing and Payment: All prices displayed on our website are in the local currency and inclusive of applicable taxes unless stated otherwise. We accept payment through trusted third-party payment processors. You agree to provide accurate and complete payment information and authorize us to charge the total amount for your bookings.
1.3 Confirmation: Upon successful completion of your booking and receipt of payment, we will send a booking confirmation email to the address you provided. Please ensure that the email address is accurate and accessible.
- Cancellations and Refunds
2.1 Cancellation by You: Cancellation policies vary depending on the specific tour or excursion. Please refer to the booking confirmation email or the tour description on our website for the applicable cancellation policy. Requests for cancellations must be made through the contact information provided below.
2.2 Cancellation by Us: We reserve the right to cancel or modify any tour or excursion due to unforeseen circumstances, such as adverse weather conditions or insufficient bookings. In such cases, we will provide you with alternative options or a full refund.
2.3 Refunds: Refunds, if applicable, will be processed in accordance with our refund policy. Please review the booking confirmation email or contact us for more information.
- User Responsibilities
3.1 Compliance: You agree to comply with all applicable laws, regulations, and these Terms while using our website and participating in any tours or excursions.
3.2 Accurate Information: You are responsible for providing accurate and up-to-date information during the booking process. We are not liable for any consequences resulting from inaccurate or incomplete information provided by you.
3.3 Code of Conduct: You agree to behave in a respectful and responsible manner during tours or excursions. We reserve the right to terminate your participation if your behavior is deemed inappropriate or poses a risk to yourself, others, or our staff.
- Intellectual Property
4.1 Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Phuket Explore or our content suppliers and is protected by intellectual property laws. You are prohibited from reproducing, distributing, or modifying any content without our prior written consent.
4.2 Trademarks: “Phuket Explore” and our logo are trademarks owned by us. Any use of our trademarks without our express permission is strictly prohibited.
- Limitation of Liability
5.1 Disclaimer: Our tours and excursions involve certain risks, and by participating, you acknowledge and assume all inherent risks associated with such activities. We are not liable for any injury, loss, damage, or inconvenience caused during the course of the tours or excursions.
5.2 Indemnification: You agree to indemnify and hold us harmless from any claims, demands, or damages arising out of your use of our website or participation in our tours or excursions.
- Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Phuket Explore is registered. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
- Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: travel@phuketexplore.com Address: 7818 Soi Samakki 2, Rawai, Mueang Phuket District, Phuket 83100
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.